Returns & Refund Policy

🔄 Returns & Refund Policy

Your satisfaction is our priority.

If you're not completely satisfied with your purchase, we're here to help.

You may request a return within 30 days of receiving your order.

To qualify for a return, your item should be:

For hygiene and safety reasons, certain items may not be eligible for return once opened or used.

These may include personal care products or other items specified on the product page.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

We'll resolve the issue as quickly as possible.

Once your returned item has been received and inspected, we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

If the return is due to our error (such as a damaged or incorrect item), we'll work with you on the appropriate solution.

For other returns, return shipping costs may apply unless otherwise stated.

If you'd like a different item, we recommend requesting a return (if eligible) and placing a new order.

Our support team is always here to assist you.

📧 Support Email: zolaskllc2@gmail.com
WhatsApp: +1 (737) 316-2053

We believe shopping should be simple, transparent, and worry-free.

Thank you for choosing ZOLASK.